Drop Ship Vendor Service for Herbal Supplements, Organic Nutritional Products

Step 1:
Choose a product to sell. The very first step in any sales process is deciding what product to sell.

Step 2:
Set up an account with a company like 21st Century Organics. Some drop shipping companies may require a tax ID and a business license. 21st Century Organics (21st CO) requires that you have a valid federal tax ID or social security number (international exceptions apply.)

Step 3:
Advertise the product for sale on your own web site (e-commerce enabled). Now that you have your supplier lined up and you know that the product is in stock, it's time to make a sale. Since you know what you must pay the dropshipper for the product, you also know what minimum amount you will take for the product. We allow you to sell lower than our listed prices, but only by 10% (less.)

Step 4:
The product sells. We highly recommend that drop ship sellers use Visa, Mastercard, PayPal or some other online processor to accept instant payments. This allows the customer to pay you faster, which lets you place the order with the dropshipper faster, which gets the product to your customer faster.

Step 6:
Place the order with us. With 21st CO, you pay 40% off the retail price and do nothing more than collect money. We handle the rest. Once your customer pays you, you should contact us immediately to order the product on your customer's behalf. We then ship the order to your customer under your company name and address, with a receipt customised to your business name and details. There is absolutely no mention of our name anywhere (except on the product of course.)

Step 7:
Follow up after the sale. This is where many new e-business entrepreneurs drop the ball. Just because your customer has paid you and you've placed the order with the dropshipper, does not mean that you are out of the loop. Quite the contrary: If there are problems with the order, you are the one that will be held responsible in the eyes of your customer.

It's best to be proactive in your customer relations. Follow up with customers to let them know when a specific item has been shipped. Offer yourself as the personal contact for any issues that may arise. This is also a great way to sell customers more products.

Will I be starting my own company?

You can! If you're just going to sell on the internet or at flea markets, you probably don't have to. But if you're going to start a catalog or mail order business, you'll want to look like a professional company. Choose a business name that suits you (i.e. ABC Gift Company). You'll want to register for a business license in your in your city or county, and get a Fictitious Business Name. Contact your local City Hall for more information.

Do I need any licenses?

You probably want to get a seller's permit. A seller's permit allows you to collect sales tax on what you sell. You only have to collect the tax on sales made to people who live in your own state. They are generally free and very easy to get. You should contact your State Tax Board for more information. Also, if you live in Nevada and have a seller's permit, you can buy from us without paying sales tax. We do not collect sales if you live in any other state besides Nevada, regardless of whether you have a seller's permit.

Can I really order as little as one product?

You sure can! There is no minimum ...in fact, we're one of the few companies we know of that doesn't have a service charge on small orders, or charge you extra to drop-ship your products. Your drop shipping price is easy to calculate. You pay 40% off the listed retail price.

Can you help me set up a sales web site?

We maintain a staff of designers and programmers that can handle any web project. If you need help setting up a web site, or just adding e-commerce to your exisiting site, or any other variation, or even just marketing, we are dedicated to helping you succeed, and have all the resources you'll need. Contact us for more information.

Can I sell on an auction site like Ebay?

Due to contractual obligations and price issues, and also the nature of our formulas and potential stock concerns (some ingredients are hard to find in sufficient quantities), we do not allow auction sellers. Do not place our products on sites like Ebay or Ubid or we will not fulfill your orders.

Products are shipped standard via USPS first class, most with delivery confirmation. We ship in-stock orders out within 48 hours (most same day.) Shipping times average 2-5 days. Priority delivery is 2-3 days and overnight is 1-2 days. All shipping times are from date of shipping not from date of order.

We ship directly to your customer and put your business name on your customized sales receipt. The address label will say "Customer Service" with our return address on it (this way your customer can make returns to us without knowing who we are while at the same time saving you the cost of shipping back to us). All prices on the sales receipt will reflect our retail prices and shipping fees unless you specify otherwise. There is no additional charge for drop shipping. You pay just the normal shipping charges.

We maintain strict pricing rules. Due to distribution obligations do not allow discounting below 10% off our listed prices, and it is worth restating that our products are worth every penny and our repeat sales tacitly confirm it. You are allowed to vary our retail prices according to your market, but you MAY NOT sell any product for less than 90% of our listed retail price (from our web site.) For example if you sell Jumpstart 90 capsule bottles, listed as $49.95, you may not sell for below $45. Any vendor selling for lower prices will not be supplied and enforcement is strict. If you are looking to sell on lowest price alone, our products may not be for you.

We use the shipping table scripts from the USPS to calculate precise postage rates, so if you plan to add a shipping algorithm to your web commerce system, you'll need our product shipping weights and whatever method you use to access the USPS shipping tables. Use your drop shipper admin control area to get our products data feed or to calculate shipping on orders. We also offer UPS shipping.

Most USPS orders can be tracked online from the USPS postal site. Delivery confirmation is only available on packages thicker than 1.25 inches, so not all packages can be tracked, but most orders do fit that condition. A shipping confirmation email is sent to the email associated with the order with relevant tracking data enclosed.

Because our products really work, and repeat sales prove this, refunds generally do not occur. We will refund and exchange products if there is a valid reason, but for the most part this is not an issue, especially as we offer various free samples to try first.

The bottom line is we want to keep you and your customers happy and provide top-notch service so that you always look good to your customers. To that extent, we do everything possible to quickly rectify any problem order. There will always be times when refunds are required and we guarantee satisfaction.

How do I place an order?

- Log in first at our web site and place your order directly from the online shopping system, or through your special drop shipper admin control area. Your wholesaler/drop-shipping price will be automatically calculated at check out stage.

- Fax your order form to our fax.

- Phone your order in to our office toll-free.

- Email your formatted order data feed to us for bulk processing. (ask for more details.)

For your convience, you can pay by credit card, paypal, personal check, cashier's check or money order.

How long does it take to receive an order?

We process and ship orders within 48 hours via USPS first class mail with delivery confirmation tracking. Orders typically arrive within 3-5 days.

Do you charge money for membership?

We don't require a minimum order, or even charge a service charge for small orders or drop ship orders. There are no annual dues, renewal fees or hidden charges of any kind. Beyond the product cost and shipping, drop shipping through us is completely free.

Is this available outside of the United States?

We handle drop shipping for customers all over the world. But charges for shipping are all based from the USA, so our shipping fees may be high for people selling within their own countries, although our international rates are set low on purpose to counter this.

What if I have more questions?

Contact us! We're more than happy to talk with prospective business partners. You can reach us by toll-free phone at 1 - 866 - 628-8730.

If you are looking for a supplier for your business, we have three ways to work together:

FREE DROP SHIP VENDOR SERVICE